Advice for Isolated Communites challenges and reduces barriers of access to benefits and services for people within the 6 neighbourhoods. The project reduces physical barriers to accessing our services by being there, located within each neighbourhood so that locals do not have to travel to Wakefield to access our full services. We develop sustainable services by building up local volunteer networks within the areas and deliver skills and training that develop individual capacity and enable residents to overcome barriers.

  • The specific activities are open  to new Citizens Advice outreach services at venues in Airedale, Castleford, Ferrybridge, and Kinsley & Fitzwilliam and also increase our presence and capacity at existing venues in Hemsworth, Havercroft & Ryhill, South Elmsall and South Kirkby.
  • The services are delivered by trained generalist advisers and specialist debt advisers. Training and volunteer development is delivered by a Training Manager and training team. Building our work with local community organisations is undertaken by a Project Manager and Chief Officer.
  • Using our Adviser Training Programme and mentoring services we  develop the skills and experience of local people. The skills are directly transferable to the workplace but we  also work to develop long-term career paths in the third sector for locals.
  • Activities are delivered by working directly in community venues such as community centres, GP surgeries and schools.
  • The beneficiaries are those who need the most support in accessing benefits and access to training in an informal environment. The services  also aim to benefit those experiencing social isolation and digital exclusion.
  • The services will be delivered over the full 2-year period but beyond that we aim to build up sustainable local volunteer capacity to continue the services in each neighbourhood.

We aim to work before, during and after the project by linking up with other third sector and local resident groups to jointly build a skills training programme – to develop our volunteer base but also to develop trained volunteers for other groups and to use a mix of skills training and volunteering work to help build the local skills base. To access this service please contact  07795 006787